Refund & Cancellation Policy

Refund & Cancellation Policy

At nayantrends.com, we prioritize customer satisfaction and strive to offer a seamless shopping experience. This policy outlines the terms and conditions for cancellations, returns, exchanges, and refunds.

Order Cancellation

  • Before Shipment: Orders can be canceled without any charges if the cancellation request is made before the product has been shipped.

  • After Shipment: Once the product is dispatched, cancellations are not permitted.

  • How to Cancel: To initiate a cancellation, please contact our customer support team at support@nayantrends.com with your order details.

Refund Policy

  • Approved Returns: If your return is approved, the refund amount will be credited within 5-7 working days to the payment mode, and the Replacement products will be delivered within 4-7 working days. 

  • Late or Missing Refunds: If you haven’t received a refund within the stipulated time, please check with your bank or payment provider. If issues persist, contact us at support@nayantrends.com.

Damaged or Defective Products

  • If you receive a product that is defective, damaged, or incorrect, please notify us within 24 hours of delivery.

  • Provide clear images and 360 degrees parcel opening video is mandatory for any kind of claims.

  • Upon verification, we will offer a replacement or full refund with in 7 Working Days.

Contact Us

For any queries or assistance regarding cancellations, returns, or refunds: